Frequently Asked Questions

Becker's realizes your privacy is a top priority! We do not sell or distribute our customer files to third parties. We're confident our secure connections and general policy against sharing your information with any outside parties will keep your information safe and confidential.

Your shopping experience should not only be simple, it should also be confidential. When you place orders or access your account information, we use Secure Socket Layers (SSL) to encrypt all information you input before it is sent. All on-line transactions are conducted through a secure connection which has been verified and authenticated by Trustwave®. After you've placed items in your cart and you begin the checkout process, you will move into the secure area of our site. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a yellow small lock image for secure area of website will appear on your screen to notify you of this change. Placement is dependent on which browser you are using to access our site. Click on the yellow small lock image for secure area of website for security information anytime during your purchase. You will remain in this secure zone for the entire checkout process.

Becker's is PCI compliant. What is PCI compliance? Payment Card Industry Data Security Standards (PCI DSS) are network security and business practice guidelines adopted by Visa, MasterCard, American Express, Discover Card and JCB to establish a "minimum security standard" to protect a customer's payment card information. It's a requirement for all merchants that store, transmit or process payment card information.

Our site, ShopBecker.com, is able to handle orders placed within the United States only. We welcome orders from outside the United States and will handle them personally. Please contact us at 800-523-1490 and we will be happy to assist you.

Please make sure your cookies are enabled. This is required for easy navigation and to successfully add items to your cart. What are cookies? Cookies are bits of information created by websites that are stored on your computer in the form of a very small text file. Most internet shopping carts use cookies to keep track of user information during the shopping process. When you block cookies, you block the ability for your browser to store any information, including what you have just put into your cart. 

Yes! If you join our email list or like us on Facebook, you’ll receive special announcements or promotions from us on occasion. (Please note that we try to be respectful of your inbox and not overwhelm you with emails. We know how busy you are!) Please note that any special discount promotion we may run (e.g., 18% off) will be discounted off the REG price, and not the Your Price as shown in our catalogs or on our website. Becker’s periodically runs sales on the website that are available for online orders ONLY.  Also, it’s pretty typical that you can’t go backward and apply the offer or promotion to a previous purchase, and the same applies with us. (Sorry!). Offers can not be combined with any offer, promotion or discount.

At Becker’s, we have a proud history of holding prices for our customers, even when it has been difficult to do so. Today’s unprecedented volatility in supplier costs, however, may mean unavoidable price changes. Although we believe this is a temporary situation, we want you to know that our pricing may change, without notice and/or during the quote-to-sale process. Price quotes are valid for 15 days.

As a teacher, you make a difference every day, and, with your help, even more children will thrive. Did you know that 1% of every Artful Goods®purchase goes toward helping children learn, thrive and grow through creativity? With Artful Goods® supplies, students can create more than just imaginative works of art. They also create opportunities for more children to have fun, grow and experiment – just as they do! This is a valuable lesson that will have an impact for many years to come. Teaching children to give back creates empathy, generosity and understanding of the experiences of others. With your help and the impact of our donations, we hope to touch many lives through the magic of sharing, imagination and community – the same qualities that make art so special. Add Artful Goods® to your supply list to help make a difference in more children’s lives. …and what organization will receive the 1%? Becker’s School Supplies is currently evaluating 4 charitable organizations that are aligned with arts & crafts for underserved children in the community. We’re committed to making sure that the funds that we provide to this organization ultimately benefit the intended audience – the children! We expect to solidify this relationship in the near future. Moving forward, we will continue to expand our reach of organizations with which we partner for this worthwhile endeavor. If you know of such an organization, please feel free to contact us at yourfriends@shopbecker.com.

Please click here to download Becker's W-9 Form.  If you need additional assistance, please contact our customer service department.